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Call Credit Transfer

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New to Vectone?


Transfer credit to any international mobile number in the world (check the latest list of supported countries and networks) or any Vectone Mobile or Delight Mobile number in the Netherland or abroad.

You can transfer credit to:

For example, if your aunt living in Morocco is about to run out of calling credit on her mobile phone, you can transfer calling credit from your Dutch Vectone Mobile phone to your aunt’s mobile phone in the local currency instantly. Simply transfer credit using one of the three easy ways in the boxes below – send us a free text message, Online via your Vectone My Account or call our helpline.

Send a FREE SMS from your Vectone mobile

  • Text the word LOAD followed by the mobile number of the person you want to contact.

    EG: LOAD 919878334540
  • Send your message to 346. Follow the instructions that we send to you.

Use your My Vectone Account online

  • Log in to My Vectone online, click Credit Transfer. Then either go to “Add a New Recipient” or choose a number from the “My Recipients” list.
  • Choose the amount you would like to transfer and confirm.
  • Once the transfer is complete we will notify you via a text message.

Call our Helpline

  • Call our Customer Service on 1200 from your Vectone Mobile.
  • Select Credit Transfer from the main menu and follow the instructions.
  • This offer is only for Nederland PAYG Vectone Mobile customers.
  • Credit Transfers are for non-commercial, private, personal use only.
  • Make sure the number of the recipient to whom you want to transfer airtime is correct. Once the credit is transferred to another customer, it’s impossible to reverse the transaction.
  • Credit transferred to another account cannot be recovered, even if it has been transferred by mistake.
  • You cannot transfer more than the amount of credit available on your main Vectone Mobile account. It is not possible to transfer the bonus or promotional credit. When you transfer the credit, we will deduct the appropriate proportional amount of free credit as we give on the top-up.
  • Credit transfers while roaming may incur specific roaming charges.
  • Credit transfers may include a transactional fee. You will be notified of the amount of any charges for using the service before you confirm your credit transfer.
  • Confirmation of a transfer implies the acceptance of all the charges involved. If you do not agree to these charges, please do not confirm your transfer. All charges are deducted from your main Vectone account once the transaction is confirmed.
  • Vectone may limit the maximum amount of transferable credit per transaction, the number of transactions per day, or establish any other criteria limiting the use of this service.
  • Vectone reserves the right to terminate or change this offer and the Conditions at any time.

If you are a new customer

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If you are a Vectone customer

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