Do you qualify for the Vectone Mobile Price
In order to be eligible for the Vectone Mobile Price Guarantee, you must have ported
in from Lebara mobile and spent at least 1€ in the previous month on calls, texts
or data under Vectone Mobile's Pay-as-you-go standard rates.
Comparable consumption is the amount spent in any given calendar month on calls,
texts and/or data under our standard rates. All bundles, special offers & promotions,
offered by Vectone Mobile or by our competitors, are not considered as standard
rates and will be excluded from calculating Comparable Consumption.
How does the Vectone Mobile Price Comparison work?
- Use your Vectone Mobile as you would normally, every month;
- Log on to your Vectone Mobile “My Account” online (you will be required to register
your SIM if you haven’t done it already) anytime in the following month;
- Press the price compare button and see how much you've saved with Vectone Mobile!
- The following offers are not included in the Vectone Mobile Price Guarantee:
- Bundles, as they cannot be compared like with like and are therefore excluded from
- Any free minutes, free credit or free data given by Vectone Mobile (out of bundle);
- Any products which we cannot fairly compare, because of factors outside of our control
(for example, because a competitor has changed the way offers are displayed on their
All product comparisons made by Vectone Mobile are believed to be correct. However,
with so many offers checked, there may be some inaccuracies on rare occasions.
- Vectone Mobile usage will be calculated based on the actual amount you paid to Vectone
- If we are not 10% cheaper than our competitors, based on their (Lebara Mobile) standard
rates, we will automatically and instantly top up the difference on your account.
Vectone Mobile will upload competitor’s standard rates as published on their websites.
The comparison system used under the Vectone Mobile Price Guarantee Tool will be
updated on a monthly basis at our discretion. The published price comparisons between
Vectone Mobile and Lebara Mobile are based on the international call rates published
on each competitor's website and are correct as of 10.03.2017 at 22:00.
- If the total Vectone Mobile Comparable Consumption is not at least 10% cheaper than
Lebara Mobile’, we will refund you the difference immediately;
- The refund is automatically credited to the user’s PAYG balance after the comparison;
- A confirmation SMS will be sent to the user, in the case a refund is issued.
Limitations and Exclusions
- This Offer is only for New Customers who Port in from Lebara Mobile to Vectone Mobile.
- The Vectone Mobile Price Guarantee Tool can only be used once a month;
- The minimum expense of 1€ per month, in order to be able to use the Vectone Mobile
Price Guarantee Tool, does not include any special offer/bundle;
- Only calls, texts and data paid under standard rates will be included;
- Calls made using bundles (offered by Vectone Mobile or by our competitors) will
not be included;
- Any free credit given by Vectone Mobile, or by our competitors, will not be taken
- Standard rates will be updated on the comparison tables on a monthly basis, to be
used for the following month.