The Welcome Pack includes your Vectone Mobile SIM card and information to help you get started. Your SIM card Welcome Pack may or may not have pre-loaded credit, depending on your order.
Smart Tariff and Double Credit Plan.
By default, you will be on the Double Credit Plan. However, you can always switch to Smart Tariff.
Welcome Pack tariffs are the rates which are charged on your Welcome Pack until your first top-up is credited to your Vectone Mobile SIM card. Once your top-up is credited, the Standard Tariff will apply on the entire remaining credit. To view Welcome Pack tariff rates, Click Here
If your Welcome Pack has pre-loaded credit, it should be clearly marked. If your Welcome Pack does not specify a credit amount, then it's most likely that it does not contain any pre-loaded credit.
To check the pre-loaded credit, put the new Vectone Mobile SIM into your mobile and dial *102#, followed by the dial button.
You will be on our Welcome Pack tariff until you make your first top up. If your Welcome Pack has no pre-loaded credit, don't worry. From the moment you top up, your tariff will automatically switch to our Regular/Standard tariff. However, if you have purchased a Welcome Pack with pre-loaded credit, we recommend you top up your SIM card right away to switch to the Standard tariff.
You will not lose any credit. Standard tariff will apply to all your credit (unused credit and new top-up credit).